Blue Cross NC Institute for Health and Human Services

Emergencies

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For Immediate Emergency Assistance, Dial 911 (9-911 on campus phones)

Emergency Contacts

  • Suicide Prevention Lifeline: 1-800-273-TALK (8255)
  • Crisis Text Line: Text HOME to 741741

University Police are committed to ensuring our safety on campus. They are available 24 hours a day, 7 days a week.

University Police

  • Phone: (828) 262-8000 (M-F, 8:00 a.m. - 5:00 p.m.)
  • After-hours: (828) 262-2150

Other local options:

Daymark Recovery Services

    • Phone: (828) 264-8759
    • Emergency Number: (828) 264-4357

OASIS (Opposing Abuse with Service, Information and Shelter)

    • Crisis Intervention: (828) 262-5035
    • 24-Hour Crisis Line: 1-800-268-1488

ASU Counseling and Psychological Services Center (Students)

    • Phone: (828) 262-3180 (M-F, 8:00 a.m. - 5:00 p.m.)

When should I be concerned about someone?

The following is a list of behaviors that are considered warning signs (or red flags) that indicate someone may have a problem.

  • Alcohol and/or drug use
  • Suicidal thoughts
  • Loneliness
  • Paranoia, strangeness, aberrant behavior
  • Inappropriate emotions and behaviors
  • Stalking
  • Victim/martyr self-concept
  • Violence, cruelty, and/or anger problems
  • Violent fantasy content in writings, drawings, reading/viewing preferences, and role-playing
  • Homicidal thinking
  • Fascination with weapons and accouterments
  • Imitation of murderers; interest in previous shootings
  • Practicing and/or boasting about fighting or combat

Concerned about an employee, colleague or friend?

If you are concerned about someone else, try one of the following options.

  1. Encourage them to make an appointment with a counselor. Tell them that over 10% of ASU employees seek CFS services each year.
  2. Offer to come in with them to see a counselor.
  3. Make an appointment to come in alone to consult with a counselor about that person.

Tips for talking to someone who may have a problem

  • Talk to them privately to help minimize embarrassment and defensiveness.
  • Listen carefully and respond to both the facts of the situation and their emotions.
  • Discuss your observations and perceptions of the situation directly and honestly.
  • Express your concern in a non-judgmental way and respect the person's values.
  • Help identify options for actions and explore possible consequences. It might help to say to them, "What you're currently doing to solve your problem isn't working."
  • Be frank about the limits on your ability to help them.
  • Explain that "normal" people get counseling in order to help them overcome any preconceived notions that they may have about counseling.
  • Remind them that they do not always have to know what's wrong before asking for help.
  • Tell them that they don't have to commit to counseling right away and that they can simply meet with a counselor for a consultation.